At Rocket Science, the technical support team you’ll meet know Apple Hardware and its operating systems inside out. We are different to traditional IT support companies because we fit into your organisation’s culture and most importantly your budget.
When you work with us, you’ll join our list of many happy Premium Apple customers from all around South Africa.
Whatever business you’re in let us show you our innovative approach to IT support. And when it comes to customer service… you won’t find a more committed team.
This means while we look after your IT Infrastructure 24/7 365 days a year, you get to focus on growing your business in other avenues and won’t be bogged down with mundane day-to-day IT support.
Our customers are able to choose from 3 service offerings to keep their Apple Hardware maintained:
- Remote Response, Remote Availability best suited for small office, home office (SOHO) customers.
- Standard Response, Standard Availability recommended for medium sized businesses.
- High Response, High Availability recommended for customers who require high availability examples include logistics, broadcast and media, retail and essential services.
Understand exactly where you can improve the performance of your hardware and know where your site is exposed to risk.
During our onboarding phase, all new customers are given a free consultation where a full hardware and software audit is done on your machine.
Constant Monitoring costs less than having to replace your machine.
Prevention is better than cure, we proactively monitor your hardware to ensure preventative maintenance can take place.
Additional Service Offerings available
- Managed Storage
- Backups
- Firewall and Network Management
- Mobile Device Management (MDM)
- Network infrastructure and Design
- Storage Solutions / Rental
- Archive Management
- Hardware and Software Integration
- Active Directory Integration
- Apple Mac Integration into Microsoft Environment
- Network security
- Cabling and network infrastructure
- Hosting
- Mailbox Hosting
- Office 365
- VPN Management
- Endpoint Security
